Terms and conditions

Terms of Service for USA Marble and Granite LLC

Welcome to USA Marble and Granite LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

Use of Services

By using our website or booking our services, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of any information you submit and for all activities that occur under your use of our services.

Services Provided

USA Marble and Granite LLC specializes in the fabrication and installation of countertops, including granite, marble, quartz, quartzite, and porcelain surfaces. All services are subject to availability and may vary based on project requirements.

Appointments and Estimates

When you book an appointment, you agree to provide accurate contact and project details. Estimates provided are based on the information available at the time and may be subject to change after final measurements, material selection, or site conditions.

Payments and Pricing

All pricing is provided in estimates or contracts shared with the customer. Final pricing may vary depending on materials, customization, and labor requirements. Payment terms will be outlined in your project agreement, and timely payment is required to proceed with services.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, we request reasonable notice. We reserve the right to reschedule appointments due to unforeseen circumstances, including weather, material availability, or operational issues.

Communication and Messaging

By providing your contact information, you consent to receive communications from us, including appointment confirmations, service updates, responses to inquiries, and occasional promotional messages. Standard messaging and data rates may apply. You may opt out of promotional communications at any time.

  • Customers who opt in can expect to receive updates about scheduled appointments, responses to their inquiries and messages, detailed quotes and estimates for their projects, as well as occasional promotional messages featuring special offers, new materials, or service updates.
  • You can cancel the SMS service at any time. Just text “STOP” to the +1 571-556-3228. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  • If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@usamarblegranite.com.
  • Carriers are not liable for delayed or undelivered messages
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive one message a day at most. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • If you have any questions regarding privacy, please read our privacy policy: https://usamarbleandgranite.com/privacy-policy/

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of USA Marble and Granite LLC and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, USA Marble and Granite LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. We strive to ensure accuracy but do not guarantee that all information on the website is error-free.

Warranties and Disclaimers

Our services are provided with professional care and expertise; however, natural stone materials may have variations in color, pattern, and texture. We do not guarantee exact matches. Any applicable warranties will be outlined in your service agreement.

Termination

We reserve the right to refuse or terminate service at our discretion if these terms are violated or if there is misuse of our services.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the state in which the business operates.

Changes to Terms

We may update these Terms of Service at any time. Continued use of our website or services after changes constitutes acceptance of those updates.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:
Email: info@usamarbleandgranite.com
Phone: +1 (571) 556-3228